Services

Eduroam Configuration for iOS (iPhone)

Remove prior eduroam settings

Open Settings > General > Profile; select 'eduroam' if present, then click “Remove Profile”. This is not required, but will remove possible confusion in phone’s settings.

Install geteduroam

Open the Apple App Store on your iOS device and install geteduroam (published by SURF B.V.)

App store search results for 'Eduroam'. The 'get' button to the right of 'geteduroam' is highlighted.

Once opened, the app will prompt you for your organization. Type 'Alaska' in the search bar and select 'Univerity of Alaska Fairbanks'

The geteduroam logo is at the center of the screen. Above it is a search bar with 'alaska' filled in, and a result of 'ķƵ' highlighted. A keyboard is visible at the bottom of the screen.

You will be prompted for a login, use your UA credentials (including @alaska.edu at the end of your username).

A login prompt within the geteduroam app. It says 'Login Required. Please enter your username and password.' With a field for each. The 'Log In' button option is highlighted to the right. A keyboard is visible at the bottom of the screen.

Eduroam will request permission to add a network. Confirm by selecting 'Allow.'

A prompt reading 'geteduroam wants to add a wi-fi hotspot network?' with the 'Allow' button on the right highlighted.

Geteduroam will ask to Join the eduroam network. Confirm by selecting 'Join.'

A prompt reads 'geteduroam wants to join wi-fi network eduroam,' and the button labeled 'Join' on the right is highlighted.

You should see a screen confirming your connection to eduroam. If you do not, you will need to manually go to your Wi-Fi settings and tap the 'eduroam' network. 

A confirmation screen with the geteduroam logo at the center of the page and network details below it. At the very bottom is a checkmark and the word 'Connected'.

Wi-Fi settings showing eduroam as the current selected network